We believe every player deserves to know exactly what terms they're agreeing to. That's why our Terms & Conditions are written in plain, easy-to-understand language rather than complex legal jargon.
Before diving into the details, here are the key things you need to know
You must be at least 18 years old to register an account and play on Kokozino. Age verification will be carried out at registration, and any account found to have provided false information will be closed.
Each individual may only operate one account. Opening multiple accounts is prohibited and, if detected, all associated accounts and balances may be forfeited.
Wagering requirements apply to all bonuses. Please read the terms carefully before claiming any bonus. Typically, you are required to wager 20–30 times the bonus amount.
KYC verification (identity confirmation) is mandatory before withdrawing any winnings. Once verified, payments are typically processed within 5 minutes to 24 hours.
All games on Kokozino are sourced from licensed providers, and the RNG (Random Number Generator) is independently verified by third parties. Every outcome is completely fair and unbiased.
Your personal information is protected with SSL encryption. We never sell or share it with third parties. See our Privacy Policy for details.
Please read these Terms and Conditions carefully before using the Kokozino platform. By registering on the platform, you are deemed to have automatically accepted these terms.
Kokozino (hereinafter referred to as the "Platform" or "we") is an online gaming and entertainment service operating for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Kokozino and you (the user). By using the Platform, you confirm that you have read, understood, and fully agreed to these Terms.
Kokozino's Terms and Conditions are more than a legal formality — they are the foundation of our relationship with our users. We want you to understand how we operate, what we commit to, and what to expect in any given situation. Transparency is a core part of who we are.
In addition to these Terms, certain services may be subject to their own specific conditions — such as bonus programs, the Lottery section, or Sports Betting. In those cases, both the service-specific terms and these General Terms will apply.
Important: If you disagree with any part of these Terms, please refrain from using Kokozino and reach out to our support team.
To create an account at Kokozino, you must provide accurate and complete information in the registration form. Submitting false or incorrect details is a direct violation of these Terms & Conditions and may result in account suspension or termination.
Under Kokozino's Terms & Conditions, Know Your Customer (KYC) verification is mandatory. To process withdrawals or transactions above certain limits, the following documents must be submitted:
| Document Type | Accepted Documents | Comments |
|---|---|---|
| Proof of Identity | National ID Card (NID), Passport | With a clear photo |
| Proof of Address | Utility bill, bank statement | Issued within the last 3 months |
| Payment Verification | Mobile Pay/Nagad account screenshot | Registered number must match |
Withdrawal requests will not be processed until KYC verification is complete. This is part of Kokozino's security policy — a measure in place to keep your funds safe.
Kokozino supports a range of payment methods accessible to users in Bangladesh. All deposits can be made in Bangladeshi Taka (BDT).
Kokozino never charges any fees for payments. However, your mobile banking provider may apply a service charge, depending on their own policies.
Withdrawing your winnings at Kokozino is a fully transparent and secure process, in line with our Terms & Conditions. Withdrawals can only be made from verified accounts.
| Payment Methods | Processing Time |
|---|---|
| Mobile Pay / Nagad / Rocket | 5 minutes – 2 hours |
| Bank Transfer | 1–3 business days |
| Cryptocurrency | 1–24 hours |
Kokozino offers a range of bonuses and promotional offers. These bonuses are designed to enhance your experience, but each one comes with its own specific terms and conditions.
Please Note: Accepting a bonus is optional. You're free to deposit and play without one. Winnings made without a bonus are not subject to any wagering requirements.
All players at Kokozino must follow a set of general rules that apply equally across all game types.
If a game is interrupted mid-session due to a server outage, loss of internet connection, or any other technical issue, Kokozino will generally attempt to restore the game automatically. If restoration is not possible, the outcome will be determined in accordance with the game provider's rules.
Kokozino believes gaming should be entertainment — not a burden. As part of our Terms and Conditions, we encourage every user to play responsibly.
If you feel that gaming is having a negative impact on your life or someone close to you, please reach out to our support team. We're always here to help — without judgment.
Kokozino reserves the right to temporarily or permanently close an account without prior notice in the following circumstances:
Upon account closure, any valid real-money balance (excluding bonuses) is generally refunded, unless a forfeiture decision has been made due to fraud or a breach of terms.
If you have a complaint or dispute, please contact our support team directly first. We typically aim to resolve all complaints within 24–48 hours.
Kokozino's decision will be considered final unless there is clear evidence of an error. We assess every complaint fairly and impartially.
Kokozino reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes, we will notify users via email or an on-platform notification.
Continued use of the Platform after any changes have been made will be considered acceptance of the updated Terms. We recommend checking this page regularly.
If you have any questions about these Terms & Conditions, please get in touch with us: support@kokozino.biz
Sign up at Kokozino and enjoy a safe, fun gaming experience.