The information you provide to Kokozino is a responsibility we take seriously. In this privacy policy, we explain clearly — what data we hold, why we hold it, and what your rights are.
The measures we take to keep your data safe at Kokozino
Every transaction and personal detail you share is protected by 256-bit SSL encryption — no one can intercept or read your data in transit.
Your name, phone number, and email are never sold or rented to any third party. Your data is used solely to improve our services.
We only collect information that is strictly necessary to provide our services. Requesting excessive or unnecessary data goes against our policy.
All user data is stored encrypted on secured servers. Regular security audits are conducted to ensure there are no vulnerabilities.
You can view, correct, or request deletion of your data at any time. We will act on your request within 30 days.
You can opt out of promotional emails or SMS at any time. We respect your choice and will stop all unwanted communications immediately.
This privacy policy explains how your information is handled when you use the Kokozino platform. By using the platform, you are considered to have agreed to this policy.
Kokozino is a trusted online gaming platform enjoyed by millions of users across Bangladesh. We know you share your personal information with us in good faith — protecting that trust is our highest priority.
This Privacy Policy ("Policy") applies to the Kokozino website (kokozino.biz), mobile app, and all related services. In this Policy, we clearly set out:
We believe privacy is a fundamental right. Kokozino's privacy policy isn't just about meeting legal obligations — it reflects our commitment to an honest and transparent relationship with you. We never treat your data as a product.
Kokozino only collects the data necessary to provide you with the best experience. We categorize information into two types — what you provide directly and what is collected automatically.
| Data Type | Example | When It Is Collected |
|---|---|---|
| About Identity | Name, date of birth, gender | At the time of registration |
| Contact Information | Email, mobile number | At Registration & Point of Contact |
| Identity Verification | NID, passport copy | During the KYC Process |
| Payment Information | Mobile Pay/Nagad number, bank details | At the time of transaction |
| Account Preferences | Language and notification settings | Settings Update Time |
When you use Kokozino, our systems automatically collect certain technical information to improve site performance and maintain security:
We never store your full payment card number or CVV. Payment details are processed directly within the secure environment of our payment gateway.
Kokozino uses your data for one purpose only — to deliver the best possible gaming experience. Below, we clearly outline what data is used and for what purpose:
Kokozino never sells your data to third parties for profit. The foundation of our privacy policy is putting our users' interests first.
The Kokozino website uses cookies and similar technologies. Cookies are small text files stored in your browser that help recognize you on return visits.
| Cookie Types | Purpose | Required |
|---|---|---|
| Essential Cookies | Login sessions and security tokens | Mandatory |
| Functional Cookies | Remembering language preferences and game settings | Optional |
| Analytical Cookies | Traffic analysis and performance monitoring | Optional |
| Marketing Cookies | Displaying relevant advertisements | Optional (consent required) |
You can disable optional cookies at any time through your browser settings. Keep in mind, however, that disabling essential cookies may cause certain platform features to stop working.
A cornerstone of Kokozino's privacy policy is exercising the utmost caution around data sharing. We share information only in the limited circumstances below, and only to the extent necessary:
Know exactly: Kokozino never sells or rents your data to advertisers, data brokers, or any third party for commercial purposes.
All third-party partners are contractually required to comply with Kokozino's privacy standards. They may only use data for the specified purpose and are not permitted to share it further under any circumstances.
Kokozino does not retain your data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial & Legal Requirements |
| KYC Documents | 5 years | Regulatory Requirements |
| Customer Support Records | 3 Years | Dispute Resolution |
| Marketing preferences | Until opt-out | User Consent |
| Log Files | 90 days | Security Monitoring |
Once the designated retention period ends, your data is securely deleted or anonymized in a way that makes it impossible to identify you.
Under Kokozino's privacy policy, you have specific rights over your personal data. We respect these rights and are committed to helping you exercise them:
To exercise any of these rights, reach out to us by email. We typically respond within 30 days. Some requests may not be fully fulfillable for legal reasons — in such cases, we will explain why.
Kokozino uses industry-leading technology to protect your data. Our security layers include:
In the event of a security incident that may affect your data, we will notify you within 72 hours and take action as quickly as possible. To date, Kokozino has never experienced a major data breach.
You also play a role in keeping your account secure — use a strong password, never share it with anyone, and report anything suspicious to us right away.
Kokozino strictly does not provide services to anyone under 18. In line with our privacy policy, we never knowingly collect personal information from minors.
If we become aware that a minor holds an account with us, we will immediately close that account and permanently delete all associated data. If you believe a child or teenager is using our platform, please contact us.
Kokozino may update this privacy policy from time to time. When changes are made, we will notify you through the following means:
Continuing to use the platform after any changes are made will be taken as your acceptance of the updated policy. For significant changes, we will seek your active consent.
If you have any questions or comments about this privacy policy, please get in touch with us:
support@kokozino.biz
Your data is fully protected. Open an account at Kokozino today and enjoy thousands of games, exciting bonuses, and live Sports Betting.
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